Category Archives: Best content strategy posts of the week

Friday #Content Reads 25.02.17

Greetings.

Over the last two weeks we’ve read a lot about Mark Zuckerberg’s post/manifesto discussing Facebook’s role in ‘Building a Global Community‘. In response, some were concerned by the lack of apparent detail from Zuckerberg on how to fund good journalism:

“A strong news industry is also critical to building an informed community,” Zuckerberg wrote in his manifesto. “There is more we must do to support the news industry to make sure this vital social function is sustainable—from growing local news, to developing formats best suited to mobile devices, to improving the range of business models news organizations rely on.”

There is more Facebook must do. But what? Lip service to the crucial function of the Fourth Estate is not enough to sustain it. All of this is the news industry’s problem; not Zuckerberg’s. But it’s also a problem for anyone who believes in and relies on quality journalism to make sense of the world.

Zuckerberg doesn’t want Facebook to kill journalism as we know it. He really, really doesn’t. But that doesn’t mean he won’t.”

Contrast this point of view with Jeff Jarvis who recently wrote:

“Facebook, Twitter, and all the platforms should invest their considerable intelligence, imagination, and resources in helping reinvent journalism for this age. New tools bring new opportunities and new responsibilities. I would like to see Facebook help news companies understand how to serve communities and how to reimagine how we inform citizens’ conversations where they occur. I wish that Facebook would find more ways to introduce us to new people who can tell their stories in safe spaces where we can come to learn about each other. I would like Facebook and media to collaborate convening communities in conflict to informed and productive discourse. I would like to see Twitter finally address its and perhaps society’s key problem: Can we be open and also civil? I hope Google will be more transparent about those who would manipulate it and thus us. I hope they all help us invent new business models that no longer reward just clickbait and fame, cats and Kardashians, sensationalism and polarization (Zuckerberg’s words). The platforms should spend less effort trying to help journalism as it is — except insofar as it buys us time for innovation — but instead support journalism as it can be.”

There you go. Some food for thought.

Elsewhere, Google announced it was taking steps to prioritise fact-checked articles in its search results. Good to see both Google and Facebook taking steps to address the proliferation of Fake News, but the point raised by Emily Bell above remains – good journalism needs investment. However, according to this article from Politico, getting platforms to fund news might be a step too far.

In other news, Digiday published a great interview with Jeff Steinberg from Cheddar looking at how scale affects relevancy for publishers. Essential listening for anyone building a brand online plus he mentions a deal he has with Twitter that drives more traffic to his sites than Facebook. Hmm…

For those following the confirmation bias/echo chamber topic, New Yorker have published an amazing, thought-provoking article by   called Why Facts Don’t Change Our Minds:

“A recent experiment performed by Mercier and some European colleagues neatly demonstrates this asymmetry. Participants were asked to answer a series of simple reasoning problems. They were then asked to explain their responses, and were given a chance to modify them if they identified mistakes. The majority were satisfied with their original choices; fewer than fifteen per cent changed their minds in step two.

In step three, participants were shown one of the same problems, along with their answer and the answer of another participant, who’d come to a different conclusion. Once again, they were given the chance to change their responses. But a trick had been played: the answers presented to them as someone else’s were actually their own, and vice versa. About half the participants realized what was going on. Among the other half, suddenly people became a lot more critical. Nearly sixty per cent now rejected the responses that they’d earlier been satisfied with.

This lopsidedness, according to Mercier and Sperber, reflects the task that reason evolved to perform, which is to prevent us from getting screwed by the other members of our group. Living in small bands of hunter-gatherers, our ancestors were primarily concerned with their social standing, and with making sure that they weren’t the ones risking their lives on the hunt while others loafed around in the cave. There was little advantage in reasoning clearly, while much was to be gained from winning arguments.”

Well worth reading, although entirely pessimistic of course.

Lastly,  I popped along to Stationers Hall to listen to a great debate concerning Section 40 and press regulation. Hosted by The Society of Editors and chaired by the most excellent  Roy Greenslade, it was a good to hear the various points of view around this topic. I think there was general agreement that the press needed regulation and that the regulator needed to be independent; but that Section 40 was considered too harsh and would penalise the smaller publishers for the sins of some UK newspapers.

Our very own LBC presenter Stig Abell had an interesting take on the press regulation debate on last week’s Media show which you can listen to here. As a previous member of the PCC he points out that what Section 40 doesn’t really address the more pressing issue of fake news. Who, after all is said and done, is going to regulate the platforms?

And that’s it for now folks. Bye, bye.

Friday #Content Reads 10.02.17

This week I attended the News:rewired conference in London. Claire Wardle from First Draft News kicked off the event by delivering a brilliant keynote speech – in short, ‘We Are In an Information War’.

Claire referenced some great articles on Fake News in her presentation, most notable this one looking at how Fake News is going to become a lot more sophisticated in the months ahead. As someone who works in radio, this passage stood out for me:

“Audio advancements may be just as harrowing. At its annual developer’s conference, in November, Adobe showed off a new product that has been nicknamed “Photoshop for audio.” The product allows users to feed about ten to 20 minutes of someone’s voice into the application and then allows them to type words that are expressed in that exact voice. The resultant voice, which is comprised of the person’s phonemes, or the distinct units of sound that distinguish one word from another in each language, doesn’t sound even remotely computer-generated or made up. It sounds real. This sort of technology could facilitate the ability to feed one of Trump’s interviews or stump speeches into the application, and then type sentences or paragraphs in his spoken voice. You could very easily imagine someone creating fake audio of Trump explaining how he dislikes Mike Pence, or how he lied about his taxes, or that he did indeed enjoy that alleged “golden shower” in the Russian hotel suite. Then you could circulate that audio around the Internet as a comment that was overheard on a hot microphone. Worse, you could imagine a scenario in which someone uses Trump’s voice to call another world leader and threaten some sort of violent action. And perhaps worst of all, as the quality of imitation gets better and better, it will become increasingly difficult to discern between what is real behavior and what isn’t.”

Scary stuff indeed.

Elsewhere, Twitter has rolled out some new features to combat the trolls – but has this all happened a bit too late?

Best headline of the week must go to Richard Cohen who wrote an opinion piece for the Washington Post entitled ‘Trump is a boy’s idea of a man’. So simple, but super punchy and really caught my attention in my newsfeed.

I found myself agreeing with David Zurawick at The Baltimore Sun who wrote Amid storm of Trump developments, a call for calmer, more centrist media. Obviously, there will always be two sides to an argument like this:

“As a columnist, I am not eager to say anything that might sound like I am calling for a tighter leash in language, attitude or latitude.

But even I was a little shocked last week to read Washington Post columnist Ruth Marcus describing Trump’s behavior during his first week in office as “unhinged.” It came in a column that began: “Week One of the Trump administration was among the most alarming in the history of the American presidency.”

The primary definition of unhinged: mentally unbalanced or deranged.

Where do we go from here when the language in one of the nation’s most important newspapers is already at this fevered pitch just two weeks in? Will the impeachment columns start appearing next week?”

One thing to note about the article is this – it originally had no video at the top of this page but the publishers obviously saw it taking off and added it afterwards to drive moe video streams. A basic tactic but often overlooked – you don’t need to reinvent the wheel with video, just provide the message in a variety of formats.

Frederic Filloux wrote a great article this week looking at how publishers are failing to create long-term audience loyalty models. I pulled this out as a healthy reminder of how much we are currently worth to Facebook and Google:

 

And that’s it for the week folks, until next time…

Friday #Content Reads 03.02.17

Sean Spicer

Here’s my selection of top reads from the last two weeks…

I have to admit when Melody Kramer wrote How do we design the news for people who are burned out? I sort of baulked. Do people really suffer from news burn-out? Do we really need to create tools so people receive less updates about important topics? Don’t we have a duty as editors to inform all of our audience all of the time?

But, the more I’ve thought about this, the more I think it’s an excellent idea considering the political events that have occurred over the last six months. Expect news audience ‘burn out’ to become a regular topic as we explore solutions proposed by platforms, publishers and people.

Elsewhere, there’s been some great discussions this week on the notion of objectivity in journalism. I recommend listening to this CJR podcast as they dissect the impact of the recent US elections:

This week this also happened: Objectivity is dead, and I’m okay with it.
This was followed by this which was a little ironic because this had happened previously.
Then Fusion published this:

A news outlet like Fusion, then, can never be impartial. We are proud to be the voice of theresistance, the marginalized, the underrepresented. We tell the truth, including the truth about ourselves. We will not be censored, we shall not be silenced.

UPDATE: On The Media covered the above topic on their latest podcast. This really is essential listening. 


The theme of objectivity was also tacked by David Greenberg who looked at The Perils of Calling Donald Trump a Liar:

Historians debate the reasons for objectivity’s emergence in journalism. Some emphasize economic motives, the desire to reach a wider readership. Others argue that the idea of objectivity was linked to a growing awareness of subjectivity—that the difficulty journalists faced in pinning down clear-cut facts led them to adopt regular practices that could assure readers of their credibility. Still others point to a new political ethos of the Progressive Era that encouraged citizens to think for themselves and not take cues from corrupt party leaders.

The embrace of the objective news model didn’t happen all at once. But a critical moment was undoubtedly Adolph Ochs’s purchase of the New York Times in 1896, when the new publisher resolved, in his famous credo, “to give the news impartially, without fear or favor, regardless of party, sect, or interests involved.” Over the next decades, news organizations championed objectivity, and with the development of radio and TV, network news followed suit. Not only revenue but—more important—credibility, prestige and influence flowed from being seen as a reliable source to all consumers, no matter their ideology.

It wasn’t long, however, before pitfalls became evident. No master text set down the tenets of objectivity and how to adhere to it. Journalists had to find their way. Some interpreted the idea as an adherence to factuality, seeking to strip out the writer’s personal voice. For others, the key was nonpartisanship—presenting the news so as not to favor one party or the other. Others emphasized the disavowal of advocacy. Most journalists probably operated—and still operate—with all these interrelated principles at play to some degree.

 

NPR’s Dana Fox had some great ideas around driving maximum return from Facebook for Publishers. I thought this was a healthy reminder that we need to really understand these platforms in order to reap the rewards:

If we are putting the audience first, consider how the average person on Facebook uses the network: It’s a mix of links, statuses, photos and videos. Different stories require different treatment. Facebook itself recommends this approach (and 11 other best practices for media organizations), and when we are talking about succeeding on Facebook, guidance from the platform itself is not insignificant. It is possible to both stay true to our journalistic integrity and respect the rules of the social space.

Do we need to dump the current economic model that fuels our journalism? Probably, but can it actually be done? And what would that exactly look like? These were the questions poised by Victor Pickard this week:

America’s commercial media system might be great for business, but it’s terrible for democracy. Uncoupling journalism from commercialism requires a structural overhaul. Alternative models from the American past and from other countries demonstrate that different systems are indeed viable. But they require policy interventions that establish safeguards and incentives for responsible and informative media. Ultimately, these policies must remove profit motives from the news.

So that’s it for this week folks, apart from this amazing PopBuzz quiz of course…

Sean Spicer