Category Archives: Content strategy

How To Launch A Content Experiment

Earlier this year I was invited by Jonathan Kahn over at Together London to speak at his annual Agile Content Conference at Sadler’s Wells, London.  This is a fantastic event looking at all aspects of agile content and it was a real pleasure to mix with content strategists working across a broad range of disciplines.  You can watch all the presenters from the event here.

Britain Decides with LBC

Wow. What a week. Some very interesting results in the UK Election and now lots to debate as we discuss what’s next for Britain in the weeks ahead. Of course, we’ve been following the election extensively on LBC ever since Theresa May made her call for a vote back in April. Now that it’s over (although, you could argue the fun has only just begun!) I thought I’d highlight some aspects of our digital coverage you may be aware of.

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Content Strategy Recommendations for Charities and other Nonprofits

content strategy session for charities
I was recently asked to deliver a content strategy workshop for a gathering of small charities to help them ‘Create Amazing Content’ with limited resource. Building the workshop required quite a bit of research and was a fantastic opportunity to explore some of the challenges faced by the sector in, not only creating effective websites, but also persuading audiences to take a specific action. I thought I’d highlight some of the articles I’d read to build the workshop – there really is some brilliant work being done out there by various charity digital teams. I salute you all.
 
My research into the charity sector soon became a study of the art of persuasion, how we can use content to influence and activate a passive audience. There are loads of great articles online about persuasion but I found the article by CopyBlogger and Hillary Skeffington of particular interest.
 
I also found the notion of demonstrating impact pretty central to your purpose as a charity. This might sound obvious, but I found many charity websites ‘explained the need’ (i.e. why you should donate) but then forgot to spell out the impact they were making. I must then absolutely recommend this article by Paull Young from Charity:Water. Read the article and then explore their website – loads of great examples of best practice there.
 
Staying with Charity:Water there was also this article looking at how Charity:Water value trust – an important commodity in our world of FAKE NEWS. 
 
Lastly, here’s some useful resources for any nonprofit organisation looking to make improvements to their digital offering. From SEO to various case studies, I hope these help anyone researching into this sector.
 

So there you have it, a brief skim through some of the charity content strategy articles I found over the past few weeks. Let me know if you have other resources you’d like to share in the comments below!

Talking About LBC, Opinion and Content Experimentation

I’m pleased to say this year we’ve been invited by those wonderful folk at Newsrewired to talk about audio ‘shareability’. I always love attending this event, it’s a great chance to network and gauge what we’re generally thinking about as Journalists across a whole range of topics.

In the podcast I talk about why opinion is central to LBC and how we format choice moments to give them their best viral potential.

I look forward to seeing everyone in July.

Publishing The We The Unicorns Awards on Twitter Periscope

We The Unicorns Awards

Last Thursday we were proud to broadcast our very first end of year YouTuber awards for We The Unicorns live from Twitter HQ in London. The event was initially launched back in November with a number of categories we felt offered something original by supporting the rising stars and rebels from across the year. All in all, I was blown away by the sheer volume of votes we eventually received (over 48k in total)  – and the support from everyone involved (fans and creators alike) was simply amazing.

As I mentioned above, we streamed it from Twitter HQ via Periscope and I’ve embedded it below in all its glory. Well done to the whole team behind this and to everyone who voted!

We The Unicorns Awards We The Unicorns Awards We The Unicorns Awards We The Unicorns Awards

What We Did To Hit One Million Facebook Likes On Classic FM

classic fm david cameron

As the new year is rapidly approaching, I thought I’d fire off a series of short posts covering some of my personal highlights taken from the various brands across the year. I’m starting with Classic FM not only because it’s an amazing brand, but because I’ve just had a ping from its Social Media Editor saying that they’ve just reached one million likes on Facebook.

Here is said editor looking extremely chuffed, as he should do because this really is a fantastic achievement.

But what drove that engagement? Well, I thought it might be insightful to take a look at a short selection of popular posts from 2016 to give you a flavour of what we do. So here goes..

A selection of highlights has to start with our ‘David Cameron’ moment from September. This was all down to an editor who was watching Cameron’s speech and noticed he was humming a melody as he walked back into No.10. The rest was, indeed, history.

classic fm david cameron

This piece was successful for a number of reasons – a quick turnaround from the editorial team, the shareability of the idea and the brilliant response from the Classic FM social community as a result. This all resulted in some fantastic press coverage throughout the week that followed as pundits tried to work out the significance of the melody.

In addition to news reaction, we also post topics that we know we inspire debate across all our platforms. You can see how the topic below, for instance, could create a fantastic discussion on air as well as online.

The joy of learning to play an instrument is also a popular topic – and one I can fully sympathise with now that I’m trying to get my own children to DO THEIR BLOODY PIANO PRACTICE!

OK OK, deep breath…

Here’s another example, this time an adorable moment captured between mother and child shared with us from the classical music community.

And lastly, and as Kyle mentioned above, we’ve also had some very popular posts featuring cats…

So there you have it, just a little insight into how we hit that one million figure. Why not like us on Facebook to see what we’re publishing every day?

The Capital Jingle Bell Ball 2016 Content Strategy. Includes Kittens.

Capital Jingle Bell Ball 2016 Kittens

Every year we host Capital’s Jingle Bell Ball at London’s O2 – a fantastic weekend of music where fans can celebrate the best artists and tracks of the year in an amazing venue. Covering an event like this is a true privilege as it’s a great chance to meet fans, find out what they’re listening to and learn about what’s important to them.

What’s also important is that we took the decision years ago to make the Jingle Bell Ball a true digital experience. That means, that wherever you are in the UK, if not the world, you’ll be able to experience the event as if you were at the O2 itself.

That doesn’t mean ‘just’ filming the artists on stage and conducting behind the scenes interviews* – it means thinking very carefully about what platforms our digital audience are currently on and delivering formats that excite, engage and get them coming back for more.

And that means cats. Lots of them.

Here’s a short overview of what you can expect from our digital coverage in the next 48 hours:

  • Radio coverage (naturally) across FM and digital
  • Capital TV dedicated coverage
  • Highlights of the best on stage performances and back stage interviews (video on demand)
  • Exclusive Facebook Live interviews with all the artists (and kittens)
  • Live blog coverage – a great single location to see all the action as it happens
  • Snapchat coverage incl. exclusive Snapchat filters
  • Live Instagram Video stories
  • Dedicated content for social media – we believe with a passion that we should be entertaining you in your space, so our social media team will be creating the funniest and informative memes and updates they can.

So what’s the best thing about all this coverage? The fact that it’s all happening live – with all sections of the business (radio, tv, digital, marketing, pr, events, commercial) working together to make sure this is the best experience possible for YOU.

So here goes. Another fantastic Jingle Bell Ball is about to happen. I’ll post some highlights when I can!

*I say ‘just’ but shooting, editing and distributing video is a massive part of our operation. Adding this now before the Head of Video decapitates me.